FDA
Custom. Voice. Network.
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Custom. Voice. Network.

Cloud telephony, mobility and AI Receptionist for Belgian SMEs.

FDA Consulting designs, deploys and maintains your company's communication infrastructure: cloud PBX for fixed and mobile, network, cabling, digital signage and access control. A single point of contact, from audit to supervision.

15 years
of telecom & network experience
99,9 %
voice platform availability
< 4 h
response time in Wallonia
Incoming call — AI Receptionist
"Hello, FDA Consulting, how can I help you?"
"I'd like to speak to the technical department."
"I'm transferring you to the support team. One moment."
24/7
available
3 languages
FR / NL / EN
0 waiting
answered
Custom. Voice. Network.

Your communications
finally under control.

 From intelligent cloud telephony to the cabling of your offices, FDA simplifies your infrastructure and supports you day to day with responsive local service.

Cloud Telephony
Simplify your communications and cut your bills.
Integrated Mobile Plans
Your mobile plans connected to your phone system.
AI Receptionist
A 24/7 front desk that qualifies and routes calls, takes messages and books appointments.
Network & Cabling
Clean network cabling and a secured infrastructure.
Telephony

Your fixed line, mobile and AI on a single platform

One professional number, reachable from anywhere. Whether your teams are at the office, working from home or on the road, manage and answer calls effortlessly from a computer, desk phone or smartphone.

Explore the features
01

Intelligent cloud PBX

Say goodbye to rigid, expensive legacy phone systems. You get a solution tailored to your business and finally take control: change your opening hours, your greetings and more yourself, in a few clicks.

02

Mobile & Fixed Convergence

Turn your staff's smartphone into a full desk extension. Present your business number on mobile calls, transfer customers and manage your availability, even on the move.

03

24/7 AI Receptionist

Never miss a call again. Our voice agent answers instantly, qualifies requests in three languages, handles common questions, transfers callers to the right person and books your appointments.

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Solutions

Your entire network & hardware infrastructure, one partner

From data cabling to the screens in your meeting rooms. We design and monitor your installations end to end: zero downtime, maximum security and hassle-free scalability.

Our clients

They trust us with their communications

Barreau de Liège — Huy
Schroeder — cabinet d'avocats
Ceramic Decor — carrelage, vente & pose
Renard Bois — négoce spécialisé
Les Chassis Ernst — vérandas
Lex Vennes
Votre Syndic — transparence et proximité
Benoit Leruse — chauffage
Kalos Company
AMO Basse Sambre asbl

How much could you save on your telecoms?

In a single visit and without interrupting your business, we review your current contracts, your equipment and your actual usage. You get a clear report with the exact figures on potential savings and where to improve.

Telecom

All your business telephony on a single platform

Fixed line, mobile, video and messaging in one place. Tailor your call rules, give your teams autonomy and simplify your accounting with one single invoice.

Live demo

Call our AI Receptionist

Talk live with Elia. Get an instant answer and see the future of your front desk.

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National rate — available 24/7

Features that work for your business

Goodbye physical PBX.

Change your opening hours, greetings and forwarding rules yourself in a few clicks, without waiting for a technician.

PC & Smartphone Apps

Your office follows you everywhere. Make business calls, start video meetings and share your screen from your computer or mobile.

Integrated Mobile

The mobile becomes an internal extension. Your business SIMs are linked to the PBX: call from your landline number straight from your mobile, even without internet.

Call Flow & Peak Management

Never lose a customer again. Route incoming calls by skill, handle overflow and optimise waiting time during peak hours.

Reporting & Statistics

Measure your service quality. Track answer rates, spot missed calls to return and record conversations to train your teams.

CRM Connectivity 

Save time on every call. The customer record pops up on screen as soon as the phone rings. Your call history syncs automatically.

Number Porting

Zero-risk switch. We migrate all your existing numbers (fixed, national, international) with no service interruption.

Ready-to-Use Hardware

Plug & play. Desk phones, wireless headsets or workshop handsets: all hardware arrives pre-configured. Just plug it in.

24/7 AI Receptionist

Permanent reinforcement at reception. It understands natural language, answers like a member of your staff, qualifies the request and transfers the call — the phone never rings out.

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AI Receptionist

No more missed calls, 24/7 reinforcement for your teams

Think of it as your company's new assistant. Deployable at any time, it handles day-to-day requests in natural language and only involves your staff when it's genuinely needed.

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01
Instant answering, 24/7
Evenings, weekends, holidays or call peaks: your company always answers, without overloading your front desk.
02
Understanding & Routing
The caller simply speaks naturally. The AI qualifies the request and transfers them straight to the right department or person.
03
Clear e-mail summaries
Name, company, reason for the call and urgency: you receive a clean, immediately usable summary in your inbox.
04
Trilingual & on brand
Fluent in French, Dutch and English. Its tone, vocabulary and script are configured to reflect your company.

A smooth transition in 4 steps, with no service interruption

STEP 1
Audit & Analysis
Inventory of your current lines, analysis of your invoices and a study of real usage to quantify your future savings.
STEP 2
Tailored Architecture
Design of your new cloud telephony, selection of the right hardware and validation of the call flow with you.
STEP 3
Invisible Cutover
Fast porting of your numbers, test validation and training for your staff.
STEP 4
Support & Follow-up
On-request adjustments, priority local support and a quarterly review to support your SME's growth.
Solutions

The IT & network infrastructure that powers your buildings

From the first cable to day-to-day monitoring. We design and manage reliable, secure and scalable installations. Enjoy a modern infrastructure driven by one single point of contact.

01 — Network, Wi-Fi & Cyber Protection

Network Infrastructure

A fast, stable and watertight network. The essential condition for smooth communications, avoiding outages and protecting your company's confidential data.

Cyber Protection & Remote Work
Shield your network against cyberattacks and give remote teams secure access
Equipment & Performance
Connect every device at guaranteed maximum throughput, without cable clutter.
Pro Wi-Fi & Guest Access
Ultra-fast, uninterrupted wireless coverage across your premises, plus a sealed-off guest network for visitors.
Backed-up Internet Connection
Very high-speed fibre paired with automatic 4G/5G failover: your business stays connected even if the main carrier goes down.
Screens & Communication
Update your instructions, internal news or promotions on your reception screens in a few clicks, remotely.
Touch Reception Kiosks
Give visitors a modern welcome: wayfinding in your buildings, self check-in and catalogue browsing.
Hybrid Meeting Rooms
Intuitive video conferencing kit, touch screens and booking tablets at the door of each room to avoid double bookings.
Central Management & Alerts

Apply your brand identity across every screen effortlessly and get alerted the moment a device goes offline.

02 — DISPLAY

Digital Screens & Connected Rooms

Modernise your communication and your spaces. Inform visitors, bring your point of sale to life and smooth out hybrid meetings thanks to simple control of every screen.

03 — ACCESS

Smart Intercom & Access Control

Turn your business phones into access remotes. When a visitor rings the bell, the call goes straight to your computer, desk phone or smartphone so you can open the door remotely.

Connected Video Door Stations
Answer visitors, see who is at the door and unlock access, whether you are at your desk or across the country.
Badges, Smartphones & QR
Set access rights per employee and per time slot, and issue temporary QR access for contractors or visitors.
Centralised Multi-site Management
Manage access rights and badges for all your buildings and remote offices from a single interface.
History & HR Traceability
Consult the precise entry/exit history in real time and feed the data into your time-tracking and HR tools.
Fibre & High-Speed Cabling
Very high-speed physical links  to connect your workstations, cameras and buildings without a bottleneck.
Clean, UPS-backed Racks
Racks organised to the millimetre, thermally managed and UPS-protected to shield your equipment from power cuts.
Certification & Warranty
Every cable and outlet is rigorously tested. You receive an official compliance report and the manufacturer's warranty.
Documentation & Clear Labelling
No more impenetrable cable spaghetti. Every cable is identified and mapped so future changes become child's play.
04 — CABLING

Data Cabling & Network Racks

It all starts here. A clean, certified and documented physical layer eliminates 90 % of network faults and slowdowns over the next 10 years.

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Partners

Carefully selected technology, mastered inside out

We refuse to be just another reseller catalogue. We deliberately limit our partner range so you get deep expertise, ultra-responsive support and hardware proven in the field.

Telavox
Telavox
ALL-IN-ONE TELECOM PLATFORM

The new-generation cloud telephony solution that unifies your fixed lines, mobiles and business tools in one place.

UniFi
Unifi
Network & Wi-Fi

High-performance network gear and Wi-Fi access points, remotely managed for flawless stability.

Channel Communications
Carrier & services

Connectivity, numbers and carrier support for our deployments.

Yealink

IP Phones & Video Rooms

IP handsets, DECT and video bars provisioned automatically.

Jabra
HIGH-DEFINITION HEADSETS & MICROPHONES

Noise-cancelling headsets and conference speakers for crystal-clear conversations, at the office or on the move.

ViewSonic
ViewSonic
MEETING SCREENS & SIGNAGE

Professional displays and interactive touch boards to bring your presentations and reception areas to life.

Samsung

Mobile Fleet & Large-Format Display

Rugged business smartphones and high-brightness displays built for intensive professional use.

Apple
Apple
IOS ECOSYSTEM

iPhone and iPad integrated with the phone system and your collaboration tools.

Digiline
Digiline
Sector partnership

IT close to home.

Certified & continuous expertise

Our technicians are continuously trained and certified by our vendors. No subcontracting, no improvisation on your network.

Direct line to the manufacturer

For complex incidents we activate our priority Level 3 access with the vendor. No more call-centre ping-pong.

Local stock & zero downtime

Equipment fails? We draw immediately on our local stock to replace it before your business is blocked.

Are you a manufacturer, vendor or integrator?
Let's join forces to bring SMEs high-end telecom and network solutions.

Let's talk partnership
About us

Custom. Voice. Network.

Based in the province of Liège, FDA Consulting is a 100 % independent integrator. We design, deploy and maintain your communication and security infrastructure. Our mission? Absolute operational peace of mind, through tailored solutions run by a local team.

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Franck Degli Antoni
Managing Director / Network & Telecom Expert

"Excellent infrastructure should be invisible — something you forget about day to day. To guarantee that calm, our local team watches over you every single day. That's our commitment: to be the human, responsive partner you can rely on with your eyes closed."

A single point of contact

Telephony, Wi-Fi, cabling and security are handled by the same team. No more finger-pointing between suppliers: we centralise everything.

Independence & Transparency

We choose our technology on reliability, not commissions. You remain 100 % owner of your numbers, access and configurations.

Local presence & Responsiveness

Based in the province of Liège, we intervene quickly across Wallonia and Brussels. The technician who answers already knows your premises.

15 years
of field expertise
100+
major references
3
support languages
< 4 h
response time

How we work

Understand before quoting
We take the time with you, on site, before any proposal. Our quotes describe concrete outcomes, not a complex list of product references.
Deploy without interrupting
Planned cutovers, a guaranteed continuity plan and zero interruption to your business during the transition. 
Make sure your teams adopt it
Technology is useless if it creates frustration. By training your teams we turn a technical change into everyday comfort.
A dedicated team on the line
When you need help you reach an expert who already knows your company and how it runs. The certainty of never being left alone with the technology.
Free audit

Take back control of your costs and discover your real telecom potential

One site visit, one clear report. We review your contracts, your lines and your usage to quantify potential savings and modernise your tools. 100 % free and with no obligation. 

Full inventory and total clarity
Lines, numbers, subscriptions, handsets, licences and network equipment.
Analysis of actual usage
Call volumes, missed calls, peak hours, remote work.
Costed recommendations
Comparative scenarios, estimated savings and a guaranteed target monthly cost, with no hidden fees.
Want to test our AI Receptionist live?
Give it a call. It will take your request immediately and let you experience it in real time.
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Let's talk about your setup

A technical question, a project or a quote to compare: write to us or call our AI Receptionist, available around the clock.

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Contact details
Address
Rue du Baulet 5, 4250 Geer
AI Receptionist — 24/7
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TVA
BE 1022.412.365
map — Rue du Baulet 5, 4250 Geer